Women and infants and our REI team organized a rapid improvement event (RIE) to improve our third-party reproduction experience for patients. Our third-party coordinators, Christy Wagoner and Kate Staples, along with our WashU leadership team, Dana Schull and Tiffany Little are working with our BJH team. They are led by Jennifer Hudson, Cindy Barkman-Burks, Lauren Sharpe, and Tracy Windham to improve the experience